Car towed in Jacksonville?
Here’s how to get it back.
Call directly
Jacksonville Tow/Impound Info
Call for vehicle lookup and tow info.
Before you go
Documents: Valid ID, vehicle registration, and proof of insurance.
Payment: Call ahead to confirm accepted payment methods.
TimeLimit: Storage fees accrue daily. Retrieve as soon as possible.
Fees: Contact the impound lot for current fee schedule.
Parked in a private lot?
Check for tow-away signs at the location where your car was parked. Signs must display the tow company name and phone number.
Know your rights
Florida law requires tow-away signs with the tow company name, address, and phone number. Vehicle cannot be towed more than 10 miles away.
Your towing rights in Jacksonville
Florida state law protects vehicle owners
🪧Signage Requirements
Tow-away signs must display the tow company name, address, and phone number. Signs must be prominently posted at each vehicle entrance.
🚗Right to Retrieve
Owner can retrieve the vehicle before it leaves the property if they arrive before the tow truck departs with the vehicle. No drop fee may be charged if the vehicle has not been removed from the property.
🏢Private Property Rules
Property owner or authorized agent must request the tow. Vehicle cannot be towed more than 10 miles from where it was parked. Tow company must accept payment by credit card if the vehicle owner arrives at the lot.
📝How to File a Complaint
File complaints with the local county consumer protection agency. You can also contact the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA.
Source: FL Statute §715.07
Parked somewhere else?