Car towed in Albany?
Here’s how to get it back.
How to get there
NYPD Tow Pound
2444 Exterior Street, Bronx New York 10468 Hours of Operation
Before you go
Documents: Valid ID, vehicle registration, and proof of insurance.
Payment: Cash, Credit/debit cards, Money orders. Call ahead to confirm.
TimeLimit: Storage fees accrue daily. Retrieve as soon as possible.
Fees: Contact the impound lot for current fee schedule.
Parked in a private lot?
Check for tow-away signs at the location where your car was parked. Signs must display the tow company name and phone number.
Know your rights
New York regulates private towing. Signs must be posted at entrances with tow company name and phone.
Your towing rights in Albany
New York state law protects vehicle owners
🪧Signage Requirements
Signs must be conspicuously posted at each entrance to the lot or property. Must include tow company name and phone number.
Details may vary — verify with local authorities.
🚗Right to Retrieve
Owner may retrieve the vehicle if present before the tow truck departs. NYC requires tow companies to release vehicles if the owner arrives before the truck leaves.
Details may vary — verify with local authorities.
🏢Private Property Rules
Property owner must authorize each individual tow. Blanket authorization may not be valid in some jurisdictions. NYC has specific rules under the Traffic Rules.
Details may vary — verify with local authorities.
📝How to File a Complaint
In NYC, file complaints with the Department of Consumer and Worker Protection (DCWP) at 311. Outside NYC, contact local police or the NY Attorney General's Consumer Helpline at (800) 771-7755.
Source: NY General Business Law §399-o, NYC Traffic Rules §4-08
Parked somewhere else?